FAQs

Below the FAQs are some common concerns of our customers before purchasing the products.
If you have other questions, please just send it to [email protected] or contact us on WhatsApp at +92 333 0663377.

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  • About 7Perfumes
  • Fragrance & Product Experience
  • Choosing Your Signature Scent
  • Orders & Payment
  • Shipping & Delivery
  • Returns & Customer Care
  • Packaging & Gifting
  • Business Opportunities

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

About 7Perfumes

7perfumes.pk is a premium fragrance brand from Pakistan, offering refined impressions of world-renowned luxury scents, crafted with imported French oils for a truly elevated experience. We also bring years of industry experience, with 9 years of retail perfume shop experience (2011–2019) and online fragrance business experience since 2024, ensuring quality, authenticity, and customer satisfaction.
Our fragrances are expertly crafted impressions of designer perfumes, created to closely reflect the essence of iconic scents at a more accessible price.
Each 7perfumes fragrance is carefully developed in Pakistan using high-quality French-imported oils, ensuring premium standards in every bottle.
No, we currently operate online only.

Fragrance & Product Experience

Yes, they are original products of 7perfumes. We sell impressions of designer fragrances.

We sell high‑quality impressions of designer fragrances. Our perfume oils use high‑quality ingredients to create a new inspired aroma that you will like.

Disclaimer: 7perfumes competes with designer brands. It does not use their fragrances and is not associated in any way with the designer brands or their manufacturers. All trademarks are property of their respective owners. We comply with the Competition Commission of Pakistan’s Act and policies.
Our fragrances are designed for lasting performance, typically offering 6–12 hours of wear, depending on Notes & Accords, skin type, environmental conditions, and application method.
The oil concentration varies depending on the perfume type, such as EDP or Extrait de Parfum. Most of our fragrances are Extrait de Parfum, with an average oil concentration of around 35%.
Yes, our scents are specially formulated to perform beautifully in warm and humid climates.
Absolutely, our collection includes refined options for men, women, and unisex fragrances.
We offer full-size bottles (30 ml, 50 ml & 100 ml) along with convenient 5 ml tester sizes.
Yes, we include a free 2ml sample in every box so you can try another fragrance. If you want to find your signature scent, we also offer 5ml testers in our product categories. You can also try our Discovery box or 5ml bundle boxes to explore multiple fragrances.
Our formulas are skin-friendly. However, we recommend a patch test for those with sensitive skin.

Choosing Your Signature Scent

You can explore by scent families such as floral, woody, oriental, and fresh or try our discovery boxes to find what truly matches your personality.
Yes, our best-selling fragrances are loved by customers nationwide. They are a great starting point if you’re unsure where to begin.

Orders & Payment

We currently accept Cash on Delivery (COD), online bank transfers, EasyPaisa, and JazzCash for your convenience. Debit and credit card payments will be available soon.

For orders above Rs. 15,000, please contact us directly for personalised assistance:

WhatsApp: +92 333 0663377

Email: [email protected]

You can modify or cancel your orders within 12 hours of placement by contacting our support team.
Yes, we regularly offer exclusive deals, bundles, and seasonal promotions. Stay connected to never miss an offer.

Shipping & Delivery

Yes, for orders over Rs.15 000, we require an advance payment of half the order amount to ensure a smooth delivery process.
Yes, we proudly deliver across Pakistan, ensuring a smooth and reliable experience wherever you are.
Orders are typically delivered within 2 to 5 working days.

Once your order is dispatched, tracking details will be shared via email or WhatsApp for your convenience. For further assistance you may contact us on WhatsApp or email given below.

WhatsApp: +92 333 0663377

Email: [email protected]

Yes, we offer free delivery on orders above Rs. 7500.

Returns & Customer Care

We accept returns or exchanges only for damaged or incorrect items. Please report within 24 hours of delivery via WhatsApp or email.

WhatsApp: +92 333 0663377

Email: [email protected]

We are pleased to accommodate returns and exchanges within 15 days. If 15 days have gone by since your purchase, we can’t offer a refund or exchange. To be eligible for a return, your item must not be used more than 10% of the total quantity and must not be damaged.

Refunds (if applicable)

once your return is received and inspected, we will notify you by email. If approved, your refund will be processed and the amount will be automatically credited to your bank account.

Shipping

you will be responsible for paying your own shipping costs for returning your item. Shipping costs are non refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on your location, the time it may take for your exchanged product to reach you may vary.

You can reach our customer care team via WhatsApp or email. We aim to respond within 24 hours.

WhatsApp: +92 333 0663377

Email: [email protected]

Packaging & Gifting

Yes, every 7perfumes order is presented in elegant packaging, perfect for gifting on special occasions.

Business Opportunities

We welcome passionate resellers and distributors across Pakistan. Contact us to explore partnership opportunities.

WhatsApp: +92 333 0663377

Email: [email protected]

Yes, we actively collaborate with influencers who create fragrance, lifestyle, fashion, and grooming content. We love working with creators who can showcase our perfumes in a creative and authentic way.
Influencers may receive PR packages, exclusive discount codes for their audience, and potential paid collaborations depending on their content quality and audience engagement.
Yes, selected influencers can receive a personal discount code or affiliate link and earn commission on sales generated through their audience.
Yes, we may send PR perfumes or discovery sets to selected influencers so they can experience our fragrances and share honest reviews with their followers.

You can send us a message on “WhatsApp” or “email” us with your profile link, audience details, and collaboration ideas. Our team will review your profile and contact you if it’s a good fit.

“We are always excited to work with passionate creators who love fragrances.”

WhatsApp: +92 333 0663377

Email: [email protected]

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